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Our team of professionals is committed to providing the resources needed for communities to thrive.

Executive Team

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Nan McKay


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John McKay

Chief Executive Officer

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Michael Petro

Vice President of Finance

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Catherine Ures

Vice President of Professional Services

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Sarah Waitt

Vice President of Operations

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Chad Coalier

Senior Director of Technology/CIO

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Andrew Denicola

Senior Director of Strategic Sales and Business Development

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Michele Lazdowsky

Senior Program Director

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Sheryl Putnam

Senior Director of Professional Services

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Steven Rosario

Senior Program Director

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Rachelle Le Blanc

Director of Human Resources


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John Achuff

Assistant Director of Program Management

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Samantha Sowards

Senior Manager of Professional Services

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Nathan Paufve

Consulting Manager


Jamila Burleson-Goshon

Trainer and Consultant


LaNese Chandler


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Adam Ensalaco

Senior Trainer and Consultant

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Daryle Ensley

Senior Trainer and Consultant


Tom Feehan

Trainer and Consultant

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Cara Gillette

Senior Consultant

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Gail Gillispie

Senior Associate Trainer

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Julie Hartlé

Senior Consultant and Trainer


De' Henderson

Trainer and Consultant

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Derrick Ratliff

Inspector Trainer

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Dorian Jenkins


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Marianne Krager

Associate Trainer

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Reneé McTyeire

Consultant and Trainer

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Terry Provance

Senior Associate


Jeni Rios

Trainer and Consultant

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Teri Robertson

Senior Associate

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Heather Sievers

Trainer and Consultant

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Soozie Tucker

Associate Trainer

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Carrol Vaughan

Senior Associate Consultant

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Patti Zatarian-Menard

Senior Associate Consultant


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Michael Petragallo

Vice President

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Deb Torvik

Director of Inspections

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Derrick Ratliff

Inspector Trainer

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Misty Nance-Jackson

Inspections Administrator

Sales Team

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Jason Lee

Senior Regional Account Manager

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Angela Cao

Regional Account Manager

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Kaynisha Dawson

Regional Account Manager