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    Office of Information Security

    Dedicated to ensuring your security

    Office of information security and business continuity

    The mission of the Office of Information Security and Business Continuity is to:

    • Protect our clients' data and operations 
    • Align NMA’s operations with HIPAA guidelines 
    • Manage business continuity preparedness 
    • Manage the response to cybersecurity and disaster incidents 
    • Set corporate policy on security 
    • Research and implement security best practices

    Senior Director of Technology/CIO

    Chad Coalier, Chief Information Security Officer (CISO)

    Nan-McKay_Chad
    Chad Coalier has been with Nan McKay & Associates since 2005 and currently manages technology and creative operations for the company. He has worked on a wide variety of software engineering and architecture, technology consulting, strategy, and organizational development initiatives for over 15 years. He previously ran his own consulting practice that serviced various Fortune 1000 clients and has worked in the training, education, financial services, and management consulting industries.
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    Chad Coalier, Chief Information Security Officer (CISO)

    Senior Director of Technology/CIO

    Vice President of Operations

    Sarah Waitt, Business Continuity Officer (BCO)

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    Ms. Sarah Waitt has been with NMA since 2004. As vice president of operations, she oversees all internal operational functions, including human resources, marketing, call center operations, event coordination, and desktop publishing. In addition, she oversees NMA’s Remote Services division, providing remote transactional assistance to housing authorities across the nation. Additionally, she leads NMA’s internal strategic planning efforts, and has participated as an examiner for the California Council for Excellence, which helps California’s private and public sector organizations achieve world-class results through the principles and criteria of the Malcolm Baldrige Award for Performance Excellence.

    Nan-McKay_Sarah

    Sarah Waitt, Business Continuity Officer (BCO)

    Vice President of Operations

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