Executive Team

As president and CAO of Nan McKay & Associates, Nan McKay leads a corporation that has specialized in providing organizational development, consulting, and training to both public and private federally subsidized housing sectors since 1980. In this role, Nan oversees and has ultimate responsibility for the operations of the company. Her expertise lies in the improvement of efficiency and quality of individual performance, and her hands-on work with PHAs and HUD gives her extensive insight into the challenges and issues relating to subsidized housing programs. As a former executive director of an award-winning PHA, Nan understands agency challenges and knows how to streamline and improve PHA performance. She has published 22 books, primarily on the subsidized housing industry, and written numerous course books.

John McKay has been with Nan McKay & Associates since 1998, and has served as CEO of the company since 2007. Prior to this, he was NMA's vice president of operations, creating the new consulting and technology services departments. He brings his knowledge of housing regulations and industry best practices into his role as project executive on many of NMA’s contracts with large housing authority clients and HUD. He is a Malcolm Baldrige Performance Excellence Senior Examiner (under NIST) and has assessed, analyzed, and provided feedback to some of the nation's most well-run private and public organizations.

With more than 20 years of experience providing HQS inspection services, Michael Petragallo and his team have successfully completed more than 1.5 million HQS, UPCS, and rehabilitation inspections for dozens of agencies across the nation. He has been certified as an inspector/trainer in both HQS and UPCS, in addition to being REAC-certified by the U.S. Department of Housing and Urban Development (HUD).

As NMA's vice president of finance, Michael Petro brings an extensive background of working with PHAs, including over 150 housing authorities ranging from less than 100 to 40,000 units and with rankings across the board from severely distressed to high performers. He has assisted agencies in 41 states as well as Guam Housing and Urban Renewal Authority, Puerto Rico Department of Housing, and Virgin Islands Housing Authority.

Michael has personally trained over 3,500 PHA and HUD personnel and delivered over 120 workshops in 23 states. He is proficient in a number of HUD programs, including public housing, housing choice voucher, capital fund grants (CFP), project-based Section 8 Moderate Rehabilitation (Mod Rehab) and New Construction, Rental Assistance Demonstration (RAD), Moving to Work (MTW), Homeownership Opportunities for People Everywhere (HOPE VI), Resident Opportunities and Self-Sufficiency (ROSS), Community Development Block Grants (CDBG), the Financial Data Schedule (FDS) and Public Housing Assessment System (PHAS), and various other programs and grants. He has developed and administered numerous training sessions for these programs including RAD, CFP, HCV, and public housing, and helped train HUD personnel on VMS reporting and HUD regulations.

Sarah Waitt has been with Nan McKay and Associates since 2004. As vice president of operations, she oversees all internal operational functions, including human resources, marketing, event coordination, desktop publishing, and inspections administration. In addition, she actively participates in all management-level strategy and planning meetings, carrying long-term strategies down to the department level by implementing the use of department scorecards and individual action plans. She has participated as an examiner for the California Council for Excellence, which helps California's private and public sector organizations achieve world-class results through the principles and criteria of the Malcolm Baldrige Award for Performance Excellence.

Catherine's experience includes working with Deloitte & Touche as well as the Palm Desert Housing & Redevelopment Agency. In her tenure with the City of Palm Desert, Palm Desert Redevelopment Agency, and Palm Desert Housing Authority, she managed the full lifecycle project development of multiple five-year strategic plans, housing elements, and several other assessments for planning purposes. Catherine brings significant expertise in a number of areas that NMA is expanding into as well as fresh, new ideas. She has the unique qualifications of having worked in a management capacity in both the public and private sectors. Catherine’s public service encompasses over eleven years in municipal government, in both the housing and redevelopment fields.

Chad Coalier has been with Nan McKay & Associates since 2005 and currently manages technology and creative operations for the company. He has worked on a wide variety of software engineering and architecture, technology consulting, strategy, and organizational development initiatives for over 15 years. He previously ran his own consulting practice that serviced various Fortune 1000 clients and has worked in the training, education, financial services, and management consulting industries.

Andrew Denicola has more than eleven years of broad experience, including efficiency consulting, document and records management, and quality control and program integrity. Since joining NMA, his work has included extensive file reviews, admin plan and ACOP consulting, setting up and helping run quality control (QC) departments, evaluating policies and procedures, assessing departments and agencies, and developing recommendation plans. His background also includes experience in the public housing program, HCV program, and Disaster Housing Assistance Program (DHAP). He currently heads NMA's sales department, leveraging his affordable housing expertise to help agencies determine what they might need in order to be more successful.

Sheryl Putnam is a highly motivated, results-focused leader with nearly three decades of professional experience in federal housing programs. As senior director of professional services, she spearheads the development of new NMA certification seminars. Prior to joining Nan McKay & Associates in 2011, she managed the compliance department for a state housing finance agency, providing compliance oversight activities for the LIHTC, PBRA, and HOME programs.

As NMA's Director of Human Resources, Rachelle Le Blanc manages the Human Resources Department for the company. Rachelle is a dynamic HR practitioner with extensive experience in human resources. Rachelle holds a SPHR, SHRM-CP, PHR, Certification in HR Management from UCSD and a BA degree from SDSU. Prior to joining Nan McKay & Associates in 2020, she lead Human Resources Departments for a wide variety of multi-state companies in her tenure.

Michele is a strong leader with more than two decades of housing experience in the areas of HCV operations, inspections, public housing, project-based programs, state housing operations, management, and compliance. Her strong work ethic and experience make her an integral leader of NMA's program management transition teams, where she provides high level management for their HCV programs. She is also instrumental in the development of NMA's policies and procedures for our HCV engagements. Michele holds Public Housing Manager, Public Housing Administrator, and Housing Choice Voucher Executive Management certifications. She is an active member of several industry organizations, including NAHRO and NLHA.

In his current role as HCV program director, NMA's Steven Rosario oversees the operations of Miami-Dade County's housing choice voucher program. He previously served as director of some of the largest voucher programs in the nation, administering more than 45,000 vouchers in Chicago and San Francisco. With extensive experience in program and project designs, Steven is a fiscally conscious and goal-driven leader who has earned a reputation for building and leading strong and collaborative team efforts.

John Achuff has been with NMA for 14 years and has over 17 years of civil service experience. During his first 7 years with NMA, he worked as a professional trainer and consultant where taught almost every seminar in the areas of Housing Choice Voucher, Public Housing, Fair Housing and Family Self-Sufficiency. His last 7 years have been working in the Program Management division of NMA where he served in a leadership capacity at two of the largest housing authorities in the nation. He has a successful track record of developing work plans that increase production and quality outcomes.

As NMAI's director of inspections, Deb Torvik is responsible for ensuring regulation compliance in regards to HUD and Section 8 housing guidelines. Specializing in HQS, UPCS, and pre-REAC inspections, Deb leverages two decades of experience in the affordable housing industry and is a certified HQS and UPCS inspector.
Contact Us

1810 Gillespie Way, Suite 202 
El Cajon, CA 92020
Phone: 800-783-3100
Email: sales@nanmckay.com

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