Consulting Services

Consulting services

NMA provides consulting solutions to PHAs across the country as a partner in driving performance excellence. We will bring this diverse knowledge and experience to work for your agency; our experts become your experts as we work to achieve your goals.

Featured consulting topics

Financial services

Are you complying with HUD's latest regulations? Have you been experiencing payments that don't go out? Let NMA's financial services team help you with a variety of solutions to achieve performance excellence within your organization.

We offer:
  • Accounting staff skill and accounting department organization assessments
  • Financial assessment of PHA operations
  • Internal control structures
  • Temporary financial staffing services
  • And more!

Summary of services

Admissions & Continued Occupancy Plan (ACOP) Consulting

Full review and revision of agency’s ACOP to align with agency policies and HUD regulations.

Administrative Plan Consulting

Full review and revision of agency’s Administrative Plan to align with agency policies and HUD regulations.

Case Management

Technically proficient and certified staff provides onsite or remote case management services.

Hearing Officers

Onsite or remote hearing officers to conduct and administer hearing process as described by HUD and agency administrative guidelines.

Housing Quality Standards (HQS) Inspections

Annual, initial, re-inspection, and complaint/special inspections; NMA can also provide supervisory department oversight.

PIH Information Center (PIC) Consulting

Analysis of 50058 data transmitted to PIC for all HCV and Public Housing program participants. NMA can also provide customized webinar training focused on specific PIC issues.

Process Mapping

Step-by-step mapping/flowchart illustration with a narrative description detailing existing agency business processes.

Program Assessment

A thorough review of the program to reduce work burden, decrease errors, and provide a clear path to a more effective and efficient agency.

Program Management

Comprehensive program management services with a commitment to customer service, increased efficiencies, and lower agency costs.

Quality Control

Through hands-on file reviews, NMA will identify errors trends and provide comprehensive actionable reports to identify and correct errors.

Staff Augmentation

Technically proficient and certified staff provide temporary services ranging from case management to executive support.

Standard Operating Procedure Development

Comprehensive review and revision of Standard Operating Procedures to improve agency efficiency, effectiveness, and customer service.

Technical Assistance

Comprehensive review and analysis of internal departments and programs with ongoing services as needed.

Tenant Portal

Allows tenants to electronically submit recertification documentation.
We were very satisfied with the consulting work the NMA staff did in our HCV department and will definitely use the company again.

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Contact Us

1810 Gillespie Way, Suite 202 
El Cajon, CA 92020
Phone: 800-783-3100
Fax: 619-258-5791
Email: sales@nanmckay.com

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